1.lf you do not like it when you receive your item, please return it within 7days for a replacement or money back, Please contact me before you return it, And the shipping cost need to be taken by yourself.
2.when you receive the parcel, in order to protect your interests, please be sure to shoot video when opening the parcel, oif the item is lost or the packaging appearance is damaged, the buyer can provide the evidence on time. If can’t provide the opening parcel video, we will not undertake any responsibility for it ;
3.about the outer packing, we guarantee the products are 100% original, but manufacturer have right to amend it, so appearance and packaging design may change without prior notice, at the same time we also will not undertake any responsibility ;
4.if you place the order, indicate that you agree to the above terms and conditions.
We accept escrow only here, All majot credit cards are accepted through secure payment processor ESCROW
1.We ship to Worldwide, (PO Box, please contact us before you make order ) except Apo/ Fpo
2.Items are shipped From China using China Post Air mail/parcel, reach most of the countries within 25~60,days to arrive, sometimes, over 60 days.
3.Delivery time depends on destination and other factors, it may take up to 30~60 days. EMS / FEDEX / DHL (6~10 business days)
4.ltems will be shipped as gifts and with lower value ($5~$35) lf you have extra ask, please send a message to us.
5.we will ship out your order within 3 business days, and you can get tracking code, after that.
1.lf you item is defective or have other quality problem within 10 days, we will send you a replacement without extra charge, or offer full refund, but you need provide the photo or movie of the quality problem.
2.lf you item is defective in 15 days ,you can still send it back to us, We will send you a new one, but you have to pay the extra shipping cost
1.we are not responsible for any custom duty or import tax
2.All emails will be answered within 1 business day, lf you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
3.lf you don’t receive your item within 90 days, we will full refund to you.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a reshipment.
If you received the wrong item you can request a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to coupons which you can use to make payment for another product, within 14 days.
If for any reason you would like to exchange your product, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.